Frequently Asked Questions

Everything you need to know about your NICCE order, shipping, and returns.

How can I track my order?

Once your order has been dispatched, you will receive a shipping confirmation email containing a unique tracking number and a link to the courier's website to monitor your delivery.

What is your return policy?

We offer a 30-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.

Do you ship internationally?

Yes, NICCE ships to most countries worldwide. Shipping costs and delivery timeframes vary by location and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal and buy-now-pay-later options like Klarna and Clearpay in select regions.

How do I know which size to choose?

Each product page features a detailed 'Size Guide' to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more relaxed streetwear aesthetic.

Can I cancel or amend my order after it has been placed?

Because we aim to process orders as quickly as possible, we are unable to make changes or cancellations once an order has been confirmed. You may return the items for a refund once they arrive.